1. Introduction
This Privacy Policy explains how Kasi Mattress collects, stores, uses and protects your personal information when you visit our website or purchase our products and services.
2. Information We Collect
We may collect information including your name, email address, telephone number, delivery address and any information you voluntarily provide through enquiry, consultation or newsletter forms.
3. How We Use Your Information
Your information is used to process enquiries, manage orders, arrange deliveries, provide customer support, improve our services and communicate important updates relating to your purchases.
4. Marketing Communication
Where you have given consent, we may send promotional offers, product updates and newsletters. You may unsubscribe at any time using the unsubscribe link or by contacting us directly.
5. Cookies
Our website may use cookies to improve functionality, analyse visitor behaviour and enhance your browsing experience. You may disable cookies through your browser settings.
6. Information Sharing
Kasi Mattress does not sell your personal information. Information is shared only with trusted service providers where necessary to complete deliveries, process payments or comply with legal obligations.
7. Data Security
We implement appropriate technical and organisational measures to safeguard your personal information against unauthorised access, disclosure or misuse.
8. Your Rights
Under POPIA you have the right to request access to your personal information, request corrections, withdraw consent where applicable and request deletion where legally permitted.
9. Third-Party Services
Our website may link to third-party websites or services. Kasi Mattress is not responsible for the privacy practices of external websites.
10. Policy Updates
We may update this Privacy Policy from time to time. Changes become effective immediately after publication on this website.
11. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact Kasi Mattress through our Contact page or customer support channels.